Job Overview
We plan on hiring a professional Account Executive who would support us in managing the customer accounts.
An ideal candidate for this role would be someone who will help us grow our customer base by engaging the existing customers and sourcing prospective clients. You will also help us plan and initiate projects in ways that help meet our client’s requirements.
Your duties and responsibilities include
- Managing existing accounts
- Conducting cold calls
- Maintaining relationships with existing clients
Your main aim should be to convert all leads into customers and provide them excellent customer service. You will be reporting directly to the Account Managers and give reports about your activities to them.
If you are adaptable, well-organized and have extensive experience with account services, we would certainly like to meet you!
Responsibilities
- Develop sales content (proposals, analysis, and presentations)
- Help deliver presentations to clients
- Coordinate with the in-house teams and vendors to execute projects
- Plan projects from start till the end (budgets, estimates, and project schedules)
- Be updated with our products and services on a regular basis
- Conduct research to inform about client’s strategies
- Monitor the progress of the project, considering its expenses, and timelines
- Submit regular status reports
- Maintain records and data
- Respond to customer requests quickly
- Stay informed about the latest trends and developments
Requirements
- Bachelor’s degree in Business, Communications, Marketing or relevant field
- Proven experience as an Account Executive, Account Coordinator or Account Manager or a similar role
- Excellent customer service skills
- Knowledge of using CRM software like Zendesk Sell, Intercom, etc.
- Extensive know-how of project management and advertising
- Proficient in MS Office Tools
- Social media marketing will be taken as a plus
- Better understanding of different research methodologies
- Outstanding oral and written communication skills
- Excellent organizational and communication skills
- Ability to work under pressure
- Should be a team player
- Test